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How ramli888 Handles Your Personal Information

We built this policy to be direct — no buried clauses, no vague commitments. When you open an account, deposit via Touch 'n Go eWallet, Boost, or GrabPay, or reach us through live chat, we collect only what we need to keep your account…

Account data protectionPayment detail securityYour right to request changesCookie and session controlClear data retention terms

Explore the Lobby Read FAQ

Data We Collect Across Your Account Activity

ramli888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we record your name, email address, contact number and preferred payment method — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. This is required to verify your identity, process withdrawals, and link your wallet correctly. During active sessions, we

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log device type, browser version and IP address to detect unusual login attempts and keep your account secure. If you contact our support team, the chat transcript is stored so we can follow up accurately if an issue continues. We do not sell your personal data
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to third parties for marketing. Transactional records — including deposit and withdrawal history — are retained for the period required by applicable policy and compliance standards. You can request a copy of your stored data or ask us to correct inaccuracies at any time by writing
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to our support channel. Access to and use of this platform is subject to local law and is available only where local law permits. Players in Kuala Lumpur and elsewhere in Malaysia should note that local regulations govern what data we may hold and for how
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long.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Data requests, correction notices and deletion enquiries are handled through our support channels. We aim to respond to written data requests within a reasonable timeframe. Use the contact path that suits you — live chat is the fastest route for urgent account issues.

Live Chat Start a live chat session directly from your account dashboard. For data or privacy queries, select the Account & Privacy topic so the right team picks it up.

Email Support Send a written request to our support email if your query involves account data records, correction of stored details, or a formal data access request.

Account Settings Some preferences — like marketing communication opt-outs and cookie settings — can be managed directly inside your account settings without contacting support.

DATA HANDLING IN PRACTICE

How We Protect and Manage Your Information

Security is not a background feature here. Every data practice listed below is an active part of how your account operates — from the moment you log in to the moment a withdrawal clears back to your Boost or GrabPay wallet. We keep these practices consistent and do not apply them selectively.

Account Security

Login sessions use OTP verification tied to your registered contact number. Unusual access patterns — new devices or unfamiliar locations — trigger an additional confirmation step before your session opens.

Payment Data Handling

Your Touch 'n Go eWallet, Boost or GrabPay details are used only to process the transaction you initiate. We do not store full wallet credentials — only the reference needed to reconcile your account.

Cookie and Session Data

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the settings panel inside your account.

Data Retention and Deletion

Account records are kept for the period required under applicable standards. When an account is closed, personal data not required for compliance is removed. Submit a deletion request via live chat or email to start the process.

Common Questions About Your Privacy at ramli888

These are the questions we hear most from account holders about how their data is stored, who can see it, and what they can do about it. If your question is not covered here, live chat or email support will get you a direct answer.

We collect your name, email, contact number and preferred payment method — for example, Touch 'n Go eWallet or Boost. We also log your device and IP address during login to verify it is you.

We do not sell your data to marketers. Data may be passed to payment processors — such as GrabPay or DuitNow — solely to complete transactions you authorise. No other external sharing occurs without your consent.

Send a written request through live chat or our support email, selecting the Account & Privacy topic. We will confirm receipt and provide your data summary within a reasonable period.

Yes. Contact us via live chat or email with the specific correction or deletion you need. Records required for compliance standards cannot be removed early, but all other data can be updated or erased on request.

Transactional records, including deposit and withdrawal history tied to your FPX or Maybank2u payments, are kept for the period required by applicable policy. Personal data beyond that window is removed after account closure.

Open your account settings and navigate to the Notifications panel. You can switch off marketing communications there without contacting support. Changes take effect on the next communication cycle.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Inforamli888 Glossary

How ramli888 Handles Your Personal Information

How to Contact Us About Your Data

How We Protect and Manage Your Information

Account Security

Payment Data Handling

Cookie and Session Data

Data Retention and Deletion

Common Questions About Your Privacy at ramli888

01 What personal data does ramli888 collect when I open an account?

02 Does ramli888 share my data with third parties?

03 How can I request a copy of the data ramli888 holds on my account?

04 Can I ask ramli888 to correct or delete my stored personal information?

05 How long does ramli888 keep my account and transaction records?

06 How do I turn off marketing emails or notifications from ramli888?

Privacy Policy

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